Herz Brand Interface Ltd. (hereinafter: “the company”) makes great efforts and invests considerable resources in order to provide all its customers with – equal, respectable, accessible and professional services. In accordance with the Law on Equal Rights for Persons with Disabilities 1998 (Israel) and the regulations established pursuant to it, efforts and resources are invested in making the necessary accessibility adjustments that will result in a person with a disability being able to receive the same services provided to all customers, independently and equally.
The company is interested in continuous improvement. If you have encountered a problem or have an improvement suggestion, we would be happy to hear from you. Please contact a company representative whose details are listed below.
Accessibility arrangements in the company’s offices
Below are the existing accessibility arrangements at the company’s studio at 3 Hildesheimer Street, Tel Aviv 6230505, Israel. Phone +972-3-5447787
- It should be noted that due to the type of service/consultation provided by our company, there is no service provision or public reception (we come to our customers, except in isolated cases according to need and coordination).
- There is disabled parking on the street next to us as well as parking spaces, on the street next to the office and on the adjacent street, which allow easy exit from the vehicle.
- There is a sequence of access without stairs from the street through the entrance to us (ground floor without elevators).
- There are accessible disabled services.
- There are identification signs at the entrance.
Accessible customer service
- Entry to a service animal intended to assist a person with a disability is permitted.
- As mentioned above, the company does not provide services to walk-in customers and there is no reception due to the type of occupation.
- The service in our office is provided without a call center, through one of the company’s owners who answers the callers clearly and without background music.
- Additional means of contact – there are several additional means of contact:
o Mobile phone: +972-54-5222590
o E-mail: office@herz.co.il
o Contact via “Contact” on the website: https://herz.co.il/contact-us
o Video chat / SMS / WhatsApp: +972-54-5222590
o Fax: +972-3-5447787
o Contact by mail: Herz Brand Interface, Hildesheimer 3, Tel Aviv-Yafo, 6230505, Israel
Website accessibility
The company believes in and works for equal opportunities in the Internet space for people with various disabilities and people who use assistive technology to use a computer.
Information about website accessibility
- This website complies with the requirements of the regulations on equal rights for people with disabilities (service accessibility adjustments), 2013.
- The accessibility adjustments were made according to the recommendations of the Israeli standard (TI 5568) for content accessibility on the Internet at the AA level and the international WCAG2.0 document.
- The tests were conducted according to the highest compatibility of Chrome browser.
- The site provides a semantic structure for assistive technologies and support for the pattern of use that is acceptable for operation via a keyboard with arrow keys, Enter and Esc to exit menus and windows.
- Optimized for display in common browsers and for use on the cell phone.
- In order to get the best browsing experience with screen reader software, it is recommended to use the latest NVDA software.
- Documents or videos uploaded to the site before October 2017 may not be fully accessible. If you come across such a document or a video, you can contact a representative of Herz Brand Interface Ltd. and we will make sure to do our best to make the information available to you.
- Delivery of information in an accessible format – the company does its best to present information in accessible formats, as much as possible. The transfer of information is free of charge and is also intended for people with disabilities. For inquiries and information on accessibility, you can contact the company representative using one of the means of contact that appear later in the statement.
Instructions for operating the accessibility aids available on the company’s website:
At the bottom of the company’s website, you can find the accessibility mark, which, by clicking on it, will open the accessibility bar of the company’s website.
The accessibility bar on the site allows the user to browse the site using an accessible keyboard, change the contrast of the site’s colors, highlight titles, enlarge and reduce the text on the site, and more.
Activating any one of the options available in the accessibility bar can be done by clicking on the relevant icon in the accessibility bar (pressing the left mouse button), while in order to stop the selected operation, you can click on the same icon again.
Ways of applying for requests and suggestions for improvement regarding accessibility
It should be noted that although the company by its nature is not designed to provide a service while the public visits the physical or internet site, we continue to improve the company’s accessibility as part of our commitment to allow the entire population, including people with disabilities, to receive the most accessible content.
If you have encountered any problem or malfunction regarding accessibility, we would appreciate it if you would inform us of this and we will make every effort to find a suitable solution for you and deal with the malfunction as soon as possible.
Contact details for the representative of Herz Brand Interfaces Ltd.
- Name: Rony Herz
- Phone: +972-3-5447787
- Email: rony@herz.co.il
- WhatsApp and/or sms: +972-54-5222590
Publication of the accessibility statement
The accessibility statement was updated on: 01/26/2024
